Beta draft — last updated 2026-07-01

Beta limitations

We'd rather tell you what's not ready than let you find out the hard way. Here's the full, honest list:

  • Invite-only, assisted beta — public self-serve signup is off; every customer is personally onboarded.
  • No self-serve billing yet — beta pricing (if any) is invoiced manually; no in-app subscriptions exist.
  • No enterprise SLA — no formal uptime guarantee or support-response-time commitment during beta.
  • No ISO 27001 or SOC 2 certification — we have not commissioned an independent security audit or certification.
  • Please don't put highly sensitive or regulated data in WombatOps (e.g. health records, payment card data, government ID numbers, special-category personal data) unless we've explicitly agreed to it with you in writing.
  • Data export/deletion is a manual process today — there is no self-serve “export everything” or “delete my account” button yet.
  • WhatsApp reminders are built but turned off — only email notifications (the digest) are live.
  • Automation/email-digest is currently scoped primarily to our own organization as more organizations become active, this needs to become fully org-scoped before every customer can be treated equally.
  • Public self-serve signup stays off until a separate, controlled signup test has been run — it's a deliberate, gated step, not an oversight.